Determining the content of any contract will be a culmination of significant input from a number of stakeholders including those with the responsibility for determining an organisation`s strategy, from the legal and procurement teams and also from the Service Provider.
Ridge Park provides the expertise to ensure that these careful considerations remain at the focus of the Service Provider`s daily operations, that change management is facilitated, documented and incorporated, and that it continues to reflect an organisation’s requirement. A role often neglected once the procurement stage is complete.
Value for Money
Often there is a huge chasm between value promised and value delivered, be that due to Client expectations not being met, poor implementation of value offerings or an inability by the Service Provider to deliver.
Ridge Park works alongside the Client and the Service Provider to ensure that value for money is delivered in line with promises made, that measures are taken to quantify and demonstrate its delivery and that ‘value for money’ is highlighted on every agenda.
Ridge Park bridges the gap between value promised and value delivered.
Our Independent Contract Management and Audit processes will ensure that the service required and procured, translates into service delivered, with quantifiable assessment through bespoke Key Performance Indicators ensuring accountability.
Ridge Park provides Clients with the confidence that their expenditure is being independently reviewed, monitored and measured.
Service commensurate with current risk
Ridge Park has observed that many organisations “roll over” their security contracts from one year to the next and utilise the same specification and questions when re-tendering.
Outside of the tender process it appears that an organisation`s focus upon their own business, aims goals and objectives, leaves little time for security review or re-assessment of cost, technology, industry best practice or “risk appetite”, leaving this in the hands of the Service Provider.
As part of our Independent Contract Management process, we review a Client`s “risk appetite” through consultation and discuss applicable current threat analysis and enterprise risk management issues, to ensure that their measures are commensurate with the risks.
Ridge Park encourages clients to adopt “fit for purpose” security solutions and facilities the process of informed decision by key staff.